Navigating Complexity, Delivering Clarity

Workplace Mediation

First Workplace Solutions: Secure Your Path to a Better Workplace

First Workplace Solutions

Workplace Mediation and Corporate Investigations

Brisbane's Leading External HR Services for Clients Across Australia

First Workplace Solutions’ principal is Mary Crean. Mary is a former Barrister called to the Bar in London in 1996. Mary excels as a Workplace Investigator and Mediator but also provides exceptional HR services, workplace mediation, and corporate investigation services to businesses and franchisees. Her expertise in human resources is highly sought after by employers looking for direct, practical advice that is procedurally sound and delivered with clarity.

Mary’s ability to navigate day-to-day staff management issues is an invaluable resource for employers who must ensure their businesses run smoothly and efficiently. With her vast knowledge and experience, Mary can provide practical solutions to complex HR problems, making First Workplace Solutions an indispensable asset to any organisation.

Her commitment to excellence and dedication to her clients make her a trusted partner in business. Mary has been working exclusively in the role of workplace investigations since 2012

Experience Professional Workplace Solutions

Set up your consultation with Mary Crean today and see how tailored, systematic investigation services can enhance trust and accountability in your organisation.

Workplace Investigations

An experienced external investigator ensures an impartial and fair investigation process, free from internal biases, which is crucial in cases involving senior executives or HR to avoid conflicts of interest. Their expertise in complex legal matters and regulatory compliance leads to thorough and transparent investigations, fostering greater accountability within the organization. Additionally, the independent nature of external investigators encourages candid disclosures from employees, promoting a more open and honest investigation environment.

Cultural Reviews

The ‘Set the Standard Report’ (2021) by the Australian Human Rights Commission recommended ensuring safety and respect in Commonwealth parliamentary workplaces by preventing bullying, sexual harassment, and sexual assault. Cultural reviews, often triggered by anonymous disclosures or whistleblower reports, identify workplace issues, fostering a positive environment by allowing employees to voice concerns confidentially. External reviews, preferred for their comprehensive and candid findings, highlight gaps in organisational values and practices, promoting trust and improvements in workplace culture.

Workplace Mediations

Mediation is a powerful tool that addresses workplace conflicts early, preventing formal grievances escalations and fostering a harmonious work environment. Its collaborative nature improves communication and repairs relationships, increasing employee satisfaction and reducing conflict resolution costs. Mediation encourages open dialogue by providing a confidential and neutral setting, resulting in fair and inclusive solutions that enhance overall workplace culture.

External HR Support

Engaging external HR resources can be more cost-effective for smaller companies or those with fluctuating HR needs, providing temporary support during peak periods like recruitment drives or organisational changes. External HR consultants bring best practices from various industries, helping to implement innovative HR strategies and initiatives that may have yet to be considered internally.

Consult with a Professional Workplace Investigator Today!

With her extensive experience as a specialist workplace investigator and a background as a Barrister at Law, Mary Crean brings a deep understanding of the nuances of evidence, the critical application of legal principles, and the importance of maintaining integrity throughout the investigative process. Her commitment to transparency and adherence to due process ensures every investigation is conducted with procedural fairness.

Contact Mary Crean today for a no-obligation consultation about your workplace concerns.

Additional Workplace Services

Set up your consultation with Mary Crean today to unlock your business’s potential with expert external HR Support to bring innovative strategies and cost-effective solutions tailored to your unique needs.

Workplace Conflict & Discipline

Workplace
Interventions

Workplace
Training

Trusted Workplace HR Services Acoss Australia

Client references for First Workplace Solutions

"Mary played a pivotal role in a complex HR investigation. Her exceptional attention to detail and her capacity to handle sensitive matters with the utmost professionalism set her apart. As an impartial third party, Mary provided invaluable insights that significantly enhanced our understanding of the case, ultimately enabling us to arrive at an informed and appropriate resolution."

"I confirm that Mary Crean has performed many behavioural investigations (i.e. bullying, harassment, sexual harassment, and discrimination in the workplace etc) for (name redacted) over a period of more than 5 years. I have no hesitation in commending Mary as professional, honest, and discrete person who remains true to her convictions when it comes to making findings of fact or other observations and / or conclusions."

"Mary consistently demonstrates a strong commitment to upholding the highest standards of morality and ethics. Her thorough understanding of legal principles and her attention to detail ensures that each investigation is conducted with utmost precision and fairness. Mary’s ability to remain objective and her dedication to uncovering the truth were instrumental in achieving just outcomes. She has my strongest endorsement."

Workplace Mediation

First Workplace Solutions: Secure Your Path to a Better Workplace

Workplace Mediation and Corporate Investigations

Brisbane's Leading External HR Services for Clients Across Australia