Navigating Complexity, Delivering Clarity

Services

First Workplace Solutions: Secure Your Path to a Better Workplace

First Workplace Solutions

Experience Professional Workplace Solutions

Set up your consultation with Mary Crean today and see how tailored, systematic investigation services can enhance trust and accountability in your organisation.

Workplace Investigations

Our Workplace Investigations service offers professional, impartial, and thorough solutions for effectively and transparently resolving workplace issues. Whether addressing misconduct, harassment, discrimination, policy breaches, or sexual harassment, we ensure a fair and legally compliant process tailored to your needs.

Key Features
  • Neutral and unbiased investigations conducted by experienced professionals.
  • Flexible interviews are available face-to-face or remotely via Microsoft Teams.
  • Comprehensive, legally compliant reports providing clear findings and recommendations.
  • Commitment to procedural fairness and transparency, ensuring confidence for all stakeholders.
  • Safeguard your workplace with investigations that prioritise integrity, compliance, and resolution.

Cultural Reviews and Organisational Health Assessments

Unlock your workplace's full potential with our cultural reviews and Organisational Health Assessments. Designed to identify systemic challenges and uncover growth opportunities, these services provide a clear path to enhancing team dynamics, boosting productivity, and fostering a positive work environment.

Our comprehensive reviews highlight underlying issues, while our actionable recommendations empower leaders to implement meaningful changes. With tools to cultivate long-term employee satisfaction and confidential avenues for addressing concerns, we help create a culture where every team member thrives. Let us guide you toward a stronger, more cohesive organisation.

Conflict Resolution and Mediation

Resolve workplace disputes with professionalism and care through our tailored conflict resolution and mediation services. Our approach ensures:

  • Impartial Mediation: Facilitated sessions that create a respectful and unbiased environment.
  • Rebuilding Trust: Strategies designed to restore relationships and foster a positive workplace culture.
  • Safe Communication: A secure space where all participants feel heard and valued.
  • Effective Outcomes: Timely resolutions that address the root causes of conflict, promoting harmony and collaboration.

Let us help you rebuild relationships, improve team dynamics, and create a stronger, more productive workplace.

HR Advisory and Compliance Support

Ensure your business stays compliant and your team thrives with expert HR guidance tailored to your needs. Our HR advisory service simplifies the complexities of workplace regulations, providing straightforward, actionable advice that non-HR professionals can confidently implement.

Key Features:
  • Award Compliance Made Simple: Clear and accurate interpretation to align your business legally.
  • Tailored Policies for Success: Custom policy creation and seamless implementation to fit your business culture.
  • Performance and Discipline Support: Practical solutions for managing staff performance and addressing disciplinary matters.
  • Franchise and Small Business Expertise: Specialist advice for franchisees and small businesses to ensure compliance and peace of mind.

We focus on delivering user-friendly, no-nonsense HR solutions that empower you to navigate workforce challenges effectively and confidently.

Free Initial Consultation Services

Take the first step toward resolving workplace challenges with our complimentary 30-minute consultation. Contact Mary via phone or video conferencing to discuss your concerns and explore tailored solutions. This session allows you to gain valuable insights into how we can support your business while identifying the most suitable service package to meet your needs.

Additional Workplace Services

Set up your consultation with Mary Crean today to unlock your business’s potential with expert external HR Support to bring innovative strategies and cost-effective solutions tailored to your unique needs.

Workplace Conflict & Discipline

Navigating workplace conflicts and disciplinary challenges effectively is essential for maintaining a harmonious and productive environment. Our expert guidance ensures that you address these issues with professionalism and confidence.

What We Offer:

  • Procedurally Sound Advice: Receive clear, legally compliant disciplinary recommendations and documentation tailored to your circumstances.
  • Conflict De-escalation Strategies: Practical techniques to resolve disputes and restore workplace harmony before conflicts escalate.
  • Preventative Solutions: Customised approaches to identify root causes and implement strategies that minimise the likelihood of recurring issues.
  • Stakeholder Management Support: Professional advice on handling all participants during investigations to ensure a balanced and respectful process.

With our support, you can effectively address conflicts and disciplinary matters, safeguarding your team’s morale and your organisation’s integrity.

Workplace Interventions

Our Workplace Interventions service is designed to address immediate challenges with tailored solutions that prevent issues from escalating. Whether it's resolving specific conflicts, improving processes, or fostering a healthier workplace culture, we offer expert support to ensure lasting improvements.

Key Benefits of Our Interventions:

  • Thorough Workplace Assessments: Gain insights into workplace dynamics and identify root causes of challenges.
  • Targeted Resolutions: Implement focused interventions to address pressing issues effectively.
  • Long-Term Change Support: Receive practical recommendations to enhance culture, compliance, and processes.
  • Disciplinary Guidance: Get expert advice on appropriate disciplinary options aligned with business needs and legal compliance.

Let us help you transform workplace challenges into opportunities for growth and success.

Workplace Policy and
Documentation Development

Ensure your workplace operates seamlessly with policies and documentation designed to meet legal and operational standards. Our service helps you build a foundation of clarity, compliance, and professionalism tailored to your unique needs.

What We Offer:

  • Custom Workplace Policies: Tailored policies covering workplace conduct, anti-harassment, grievance handling, and more to reflect your organisation’s values and legal requirements.
  • Employee Handbook Development: A comprehensive guide to set expectations and foster a positive workplace culture.
  • Legislative Alignment: Contracts and documentation crafted to comply with current laws, reducing risks and ensuring smooth operations.

Strengthen your business with well-defined policies and documentation that promote trust, accountability, and legal compliance.

Professional Workplace Investigations and HR Solutions

Australia's Premier External HR Services for Businesses Nationwide

First Workplace Solutions’ principal is Mary Crean. Mary is a former Barrister who was called to the Bar in London in 1996. She excels in Workplace Investigations and Mediation and provides top-tier HR services to businesses and franchisees. Mary’s extensive knowledge of human resources is highly valued by employers seeking direct, practical advice that is clear, legally sound, and procedurally correct.

Mary’s expertise in managing day-to-day staff issues is an invaluable resource for employers who must ensure their businesses run smoothly and effectively. Her vast experience enables her to deliver practical, actionable solutions to complex HR challenges, making First Workplace Solutions an essential partner for any organisation.

Her dedication to excellence and client-focused approach have earned her a reputation as a trusted business partner. Mary has exclusively worked in workplace investigations since 2012.

Trusted Workplace HR Services Acoss Australia

Client references for First Workplace Solutions

First Workplace Solutions

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