The principal at First Workplace Solutions is Mary Crean, a seasoned expert in Workplace Investigations and HR consulting. Called to the Bar in London in 1996, Mary brings a wealth of experience as a former Barrister. Her deep knowledge in handling workplace investigations and her skills as a Mediator position her as a trusted advisor for businesses seeking independent, professional guidance.
Mary’s reputation for delivering straightforward, actionable HR advice has made her a go-to resource for employers, franchisees, and HR departments. She understands the complexities of managing staff in large and smaller organisations and excels in providing practical, procedurally sound solutions tailored to each client’s unique needs.
Having focused exclusively on workplace investigations since 2012, Mary’s expertise has proven invaluable to employers who require independent, impartial investigations that maintain fairness and compliance. Her unwavering commitment to delivering high-quality results ensures that First Workplace Solutions is a critical partner for any organisation aiming to resolve workplace challenges efficiently.
An investigation is crucial when there are allegations of a bullying, breach of policy or other serious misconduct in the workplace. While a senior in-house HR practitioner may feel comfortable handling ‘non-complex’ matters involving junior to mid-tier staff, engaging an independent investigator is the preferred approach for more complex cases. This includes matters with multiple complainants, respondents, or witnesses, cases involving senior members of the organisation or matters with voluminous materials to review. Often, HR Partners will not have the capacity to dedicate the time a workplace investigation demands, making independent expertise essential for a thorough, timely and impartial process.
Mary Crean is your local independent external Workplace Investigator in Brisbane. Mary provides discreet, thorough, and professional investigations tailored for corporate employers, HR departments, legal firms, non-profits, government organisations, and small to medium businesses. She ensures that every inquiry is conducted with integrity, safeguarding your organisation’s reputation while adhering to legal requirements.
Conflicts in the workplace can lead to distrust, decreased performance, and even legal implications. Employees may feel uncomfortable or unsafe, inhibiting their ability to work effectively. Without a thorough investigation, issues may fester, causing long-term damage to team dynamics and overall company culture.
Imagine knowing that any workplace concerns are being addressed by professionals who prioritise confidentiality and compliance. Whether it’s allegations of misconduct, grievances, or compliance issues, our comprehensive investigation services resolve conflicts and provide actionable insights to improve workplace dynamics and foster a healthier environment.
Don’t let unresolved issues linger in your workplace. Contact Mary Crean today to schedule a consultation and discover how our Workplace Investigations can protect your organisation and enhance employee trust!
While face-to-face interactions were once considered the gold standard for workplace investigations, modern practices now embrace a broader range of approaches. Approximately 80% of workplace investigations are no longer conducted in person, as technological advancements and evolving needs have proven that effective outcomes can be achieved through remote or hybrid methods.
Brisbane businesses can still benefit from the flexibility and efficiency of non-face-to-face investigations. These methods allow investigators to adapt to the unique circumstances of each case, leveraging video interviews, written statements, and other tools to gather comprehensive insights. Though non-verbal cues like body language may not always be directly observable, skilled investigators are trained to interpret tone, language, and context in alternative formats.
Additionally, remote investigations can often be conducted more quickly, ensuring timely resolutions while reducing costs and logistical challenges. Local expertise remains a critical factor, with Brisbane-based investigators offering an understanding of local workplace cultures and regulations, whether interviews are conducted in person or remotely.
By embracing modern investigation practices, businesses can ensure thorough, adaptable, and effective workplace resolutions that fit today’s dynamic environments.
Mary Crean has extensive experience as a specialist workplace investigator who, with a background as a Barrister at Law, understands the nuances of evidence, the importance of applying the correct legal principles to a case, and how the integrity of the investigation ensures transparency and adherence to due process and procedural fairness.
Contact Mary Crean today for a no-obligation consultation about your workplace concerns.
First Workplace Solutions
Book a consultation with Mary Crean and benefit from her robust approach to evidence examination and sensitivity in resolving workplace conflicts.
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