First Workplace Investigations
Providing expert solutions for workplace issues, supporting businesses across Australia.
0419 190 12
When would you need a Workplace Investigator?
When you have received allegations of inappropriate behaviour or misconduct against a staff member by another member of your staff, a contractor, a student or any other person in your business or undertaking work on behalf of your business.
Is there a legal requirement that I act upon the complaint?
Organisations are expected to take reasonable steps to respond to complaints of misconduct, particularly where workplace policy may have been breached or where workplace laws, safety obligations, or anti-discrimination legislation apply. A thorough investigation is not only best practise, but also essential to demonstrate compliance with workplace laws, anti-discrimination duties and procedural fairness obligations.
Why can’t a manager or HR team manage an investigation?
Whilst a senior in-house HR practitioner may feel comfortable handling ‘non-complex’ matters involving junior to mid-tier staff, engaging an independent investigator is the preferred approach for more complex cases. This includes matters with multiple complainants, respondents, or witnesses, cases involving senior members of the organisation or matters with voluminous materials to review. Further, when investigations involve senior managers, the executive team, or the board, it is necessary to ensure impartiality, transparency, and fairness that the individual overseeing the investigation is positioned at a sufficiently senior level within the organisation. This is often not possible, and in such circumstances, consideration should be given to appointing an external investigator.
Why First Workplace Investigations?
First Workplace Investigations is led by Mary Crean, an experienced and legally qualified workplace investigator who applies objectivity and considered judgement to every investigation. Mary delivers findings that are procedurally sound and based on a transparent and structured process and the meticulous examination of all evidence. She remains available throughout the investigation, providing clear communication and informed guidance as matters progress. Mary’s knowledge and practical approach ensure investigations are managed carefully and conclusions are well supported. This approach safeguards the rights of all participants and distinguishes Mary from other suitably qualified HR and legal professionals engaged in workplace investigations.
Mary Crean - Principal at First Workplace Investigations
– LL.B Law (Hons) 2:1 England 1995
– Admission as a Barrister Gray’s Inn, London 1996
– Juris Doctorate Law (post graduate) University of Queensland 2010
– Admission as a Solicitor Queensland 2010
– Licensed Investigator (Certificate III)
– Class 1 Security Provider – Licensed issued by the Queensland Government
– Member of the Australian Institute of Professional Investigators
– Working with Children Card for NSW and Blue Card for Queensland
– Thirteen years practice at the independent Bar in England between 1997 and 2009
Ready to Resolve Your Workplace Challenges?
First Workplace Investigations
PO Box 1272
Cleveland QLD 4163
© First Workplace Investigations 2026
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Transforming Workplace Challenges into Opportunities
We understand that workplace challenges can sometimes feel overwhelming, but they also present unique opportunities for growth and improvement. By leveraging expert guidance and tailored solutions, we help you turn these challenges into stepping stones for enhanced productivity, employee engagement, and business success. Together, we can navigate obstacles with confidence and unlock new avenues for progress and innovation.
First Workplace Investigations
Providing expert solutions for workplace issues, supporting businesses across Australia.
0419 190 12
Transforming Workplace Challenges into Opportunities
We understand that workplace challenges can sometimes feel overwhelming, but they also present unique opportunities for growth and improvement. By leveraging expert guidance and tailored solutions, we help you turn these challenges into stepping stones for enhanced productivity, employee engagement, and business success. Together, we can navigate obstacles with confidence and unlock new avenues for progress and innovation.
Our Core Services
Workplace Investigations
We provide thorough, unbiased investigations into workplace harassment, misconduct, and policy breaches. Our expert approach ensures fairness, compliance, and effective resolution.
Cultural Reviews
Improve team cohesion and productivity with an in-depth review of your workplace culture. We identify areas for growth and provide actionable recommendations to foster a positive and supportive work environment.
Workplace Mediations
Our mediation services help employees and teams resolve disputes, rebuild trust, and develop long-lasting solutions. We guide all parties towards mutual understanding and effective conflict resolution.
External HR Support
From award compliance to staff performance management, we offer hands-on HR support to help you navigate everyday workplace challenges and ensure legal compliance.
Why Choose Us?
We’re Here to Help
At First Workplace Solutions, we specialise in managing complex workplace grievances in a professional, sensitive and timely manner. Mary Crean has over a decade of dedicated HR investigative experience and fifteen years of legal practice as a court advocate, which brings a unique set of skills to manage workplace conflict.
How It Works
Schedule Your Free Consultation
Share your workplace challenges with us.
Get Tailored Solutions
Receive expert advice and actionable recommendations.
Transform Your Workplace
Achieve a compliant, harmonious, and productive work environment.
Trusted by Businesses Across Australia
About First Workplace Solutions
At First Workplace Solutions, we are committed to helping businesses resolve workplace challenges with professionalism, impartiality, and integrity. With over 20 years of experience, we’ve helped organisations create healthier, more productive environments.
Experienced
20+ years of expertise in workplace investigations, cultural reviews, and mediation.
Client Reach
Serving businesses of all sizes across Australia.
Core Values
Integrity, confidentiality, and tailored solutions for every organisation.
What Sets Us Apart
Balanced Approach
We deliver impartial investigations that prioritise both compliance and your organisation’s culture, ensuring fair and thorough outcomes that align with your values.
Tailored Solutions
Our approach is not one-size-fits-all. We customise each investigation to address the unique challenges and dynamics of your workplace.
Proven Track Record
With years of experience handling complex workplace issues across diverse industries, we have a reputation for delivering reliable, professional, and timely solutions you can trust.